Tripod DevicesFeedback and privacy
What stays on your Mac, and what the feedback report holds. The report is a file that you send yourself.
What stays on your Mac
- The app has no analytics or telemetry code.
- Screens, OCR and logs are handled on this Mac. OCR runs Apple's Vision on the frame already in memory.
- The agent socket is a file at
~/Library/Application Support/Tripod/devices.sockthat only your user can open. - Release builds check for an update. That is the one thing the app does over the network on its own.
- There is no account, no sign-in and no cloud.
One thing to know
Whatever an agent reads from a device goes to the model you connected it to. That part is between you and your provider, which is why a real phone asks you first.
Send feedback
Choose Help > Send Feedback. The app builds a report and shows you its contents. You save it as a zip and send it yourself, by email, a chat or an issue. Nothing leaves your Mac on its own.
The report holds:
| File | What is in it |
|---|---|
report.json | App version and build, macOS, Mac model and chip, window mode, Developer Mode, the device kinds and models you had (names only for simulators and emulators), and recent agent calls without their arguments. |
note.txt | What you typed under "What happened?". |
logs.txt | Tripod's own logs from the last 15 minutes. |
crashes/ | Crash reports for the app, when there are any. |
screenshot.png | A screenshot of the window, only if you keep it. It is off while a phone is live, because its screen is personal. |
Before it saves, the report is cleaned:
- Your home folder shows as
~, and other people's home folders are removed. - The names you gave your phones, your Mac account name and the computer's name become
[name]. - URL queries and tokens are removed.
Read the files before you send them. A screenshot shows whatever the window shows.
What a report does not hold
Device names that you chose, the arguments of agent calls, the contents of your apps, and anything from a phone's screen unless you chose to keep a screenshot.